Contact Us

Questions? We are always happy to help. Give us a call during business hours Monday thru Friday, or email us anytime and we’ll get back to you as soon as possible.

Email Sales & Support

Address

760 E. Francis Unit N
Ontario, California 91761

}

Hours

M–F 9am–5:30pm PST

HOLIDAY HOURS:

Closed New Year’s Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving + Black Friday, Christmas Day + Thursday 12/26/24 + Friday 12/27/24

 

v

Phone

Phone: 909-923-4116
909-TRU-GRIT (909-878-4748)
Toll Free Order Line: 833-TRU-GRIT (878-4748)

Email

Send an Email
I'm having trouble logging into my account.

Please visit the Lost Password page to reset your password. If you've not yet signed up for an account with us, you can create one during checkout.

How can I make changes to my order, or cancel it?

First, log in to your account to make sure your order hasn't shipped already. If your order hasn't shipped yet, you may email [email protected] with your name and order number or call (909) TRU-GRIT (909-878-4748).

How do I order heat treating services?

We no longer offer heat treating services. If you currently have blades in for heat treating, you can check the status by contacting Jeff Mutz at jmutzknives @ gmail.com Phone # 909-559-7129. We apologize for any inconvenience that this may have caused. Thank you for your understanding.

I'd like to purchase a Gift Certificate

Great! You can purchase a Gift Certificate right here. You'll be able to specify the recipient's email address and add a personalized message during checkout.

How is my privacy protected while shopping on your website?

Read our Privacy Policy and Conditions of Use.

What is your shipping & return policy?
Please see our Shipping & Returns Policy page

Get In Touch