If you're having trouble at checkout, clearing your browser's cookies and cache usually fixes it. Here's how:
** Google Chrome **
1. Click the three dots (⋮) in the top right
2. Go to Settings → Privacy and security → Clear browsing data
3. Select "Cookies and other site data" and "Cached images and files"
4. Click Clear data
5. Refresh the page and try checkout again
** Safari (Mac) **
1. Go to Safari → Settings → Privacy
2. Click "Manage Website Data" → Remove All
3. Also go to Develop → Empty Caches (if Develop menu is enabled)
** Microsoft Edge **
1. Click the three dots → Settings → Privacy, search, and services
2. Under "Clear browsing data" click Choose what to clear
3. Select Cookies and Cached images/files → Clear now
** Mozilla Firefox **
1. Click the three lines → Settings → Privacy & Security
2. Under Cookies and Site Data click Clear Data
You can also try opening the site in an Incognito / Private window and completing the purchase there.
Still having issues? Contact us and we’ll help right away.